As first-time buyers, we were naturally anxious about choosing the right company to modernize our home, especially given that the property was in a grim condition with significant electricity issues and scrim. From the moment we engaged with Insitu, they put our minds at ease.

They were incredibly proactive, always staying one step ahead in the process. Despite the challenges, they managed to deliver everything on time, never causing any unnecessary delays. What impressed us most was how they remained respectful of our budget throughout the project. We never felt pressured to spend more than we had planned, and they always provided good advice when it came to choosing new parts that respected the character and age of the property.

Being based overseas during the renovation, communication could have been a challenge, but Insitu made it seamless. They were always friendly and open, working closely with our contractors and ensuring everything was coordinated smoothly. Their approach to problem-solving was nothing short of exceptional—finding creative solutions that enhanced the final outcome. They always aim to get it right the first time and never cut corners.

Overall, the team's ability to modernize our home for family living, while respecting its historic charm, was remarkable. With Insitu, we felt completely confident that nothing could go wrong. We found Insitu to be really friendly people who are a pleasure to work with. We couldn’t have asked for a better experience.

Cheers,

Ben